Tautiss / NT — 03
The network is the foundation. We build it like one.
Wi-Fi that works in every room, email that stays up, and someone who answers the phone. We design the network first — to the floor plan, not guesswork — then build on it: UniFi, structured cabling, FortiGate security and Microsoft 365, for homes and small businesses across London and Kent.
Cut a link, watch the failover →Small-business IT, run like it matters.
Most small firms get one of two things: a big MSP that treats them as ticket volume, or a one-man band who disappears on holiday. We run a short client list on purpose — every network we manage is documented to the same standard we’d demand taking one over, and monitored so we usually know before you do.
Secure setup isn’t an add-on line item. MFA and segmented networks are the baseline configuration, not the premium tier — and conditional access too, where your Microsoft 365 licence includes it. Backup is specified from the start — and where you pay us to run it, we prove the restore works. A backup nobody has restored is a rumour.
- 01As-built topology drawing
- 02Patch schedule, labelled both ends
- 03VLAN plan and firewall rule base, documented
- 04Credentials in your own name
- 05Restore-test evidence, where we run your backup
- 06Asset register, kept current
Take the lot to another engineer tomorrow and nothing stops working.
Our Wi-Fi is terrible. New router, or something more?
Usually something more. One router — however expensive — can’t cover a solid-walled London terrace or a three-floor office. The fix is multiple wired access points in the right positions, which is a design job first and a hardware job second. A survey tells us how many and where.
Can you take over from our current IT provider?
Yes, and we do it without drama. We audit what exists, transfer the Microsoft 365 tenant and domain control into your ownership, document everything, and only then switch support over. If your current provider holds your credentials hostage — it happens — we know the escalation routes.
We inherited a UniFi network nobody documented — can you support it?
Yes — that’s routine work for us. We audit the controller and every device, map what’s actually cabled, bring firmware and security up to date, and hand you a documented network — with ongoing monitoring if you want it. Half-finished and abandoned installs welcome.
We're a five-person company. Are we too small?
No — you’re exactly who gets underserved. Five people still need email that works, files that are backed up, and a network that doesn’t fall over. Support is priced per computer per month, so small stays affordable.
Do you do one-off jobs, or only contracts?
Both. Plenty of clients start with a single project — a cabling job, a 365 migration, a firewall install — and add monitoring later once they’ve seen the documentation we hand over. No project requires a support contract.
Slow Wi-Fi, a tangled tenant, or an office move coming up?
Describe the symptom — we’ll diagnose the cause and quote the fix, in plain English, within one working day.
No obligation — we reply within one working day with a straight read on scope and budget.